Privacy policy.
Last updated: November 2024
This Privacy Policy describes how Odyssey (the "Site","we","us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from elianasodyssey.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Odyssey is committed to protecting your privacy. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit our website (elianasodyssey.com) or use our services.
Information We Collect
Personal Information: The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. We may collect personal information including but not limited to your name(s), phone number, email address, address, and/or any other information you provide when you contact us, subscribe in any way, inquire, make a purchase, commission art, or book our services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Usage Data: We may collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visit.
How We Use Your Information
Providing Products and Services
We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention
We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
Communicating with you
We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or comply with the law.
Data Security
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee"perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use un-secure channels to communicate sensitive or confidential information to us.
Your Rights
You have the right to access, correct, or delete your personal information. You may also restrict some or part of your data but note, it may interrupt service of the site or services provided by us. To exercise these rights, please contact us at hello@elianasodyssey.com
Third-Party Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi- public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Changes to This Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
User Generated Content
The Services may enable you to post product or service reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: Email: hello@elianasodyssey.com